Information we collect
When you contact us, we may receive details such as your name, company, country or region, business email, telephone or WhatsApp number, product requirements, drawings and other files you choose to provide. Basic technical information may also be recorded by the website or hosting service for security and operation.
How we use information
We use submitted information to understand your requirements, prepare or follow up a quotation, answer questions, coordinate orders and maintain the security and operation of the website. We do not use enquiry information for unrelated purposes.
Retention and sharing
Information is kept only for as long as reasonably needed for the enquiry, business records and applicable obligations. We may share relevant details with service providers or production and logistics partners only when necessary to support your request. We do not sell personal information.
Your choices and rights
You may ask us to review, correct or delete personal information you previously submitted, subject to any information we must retain for legitimate business or legal reasons. You may also choose not to provide optional information, although this can limit our ability to prepare an accurate quotation.
Contact us
For questions about this notice or a request concerning your information, please contact us at sales@bonotemetal.com.